Refund policy

At Vellosi, customer satisfaction is our top priority.
If you’re not completely happy with your order, you may return it within 14 days of receiving your purchase.

• Items must be unused, in their original packaging, and in the same condition as received.

• To initiate a return, please contact us at contact@vellosi.com.

• Once your return is received and inspected, we’ll notify you regarding your refund status.

• Approved refunds will be processed to your original payment method within 5–7 business days.